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Novel Coronavirus COVID-19

In response to the spread of the Novel Coronavirus (COVID-19), the Center for Medicare and Medicaid Services (CMS), Maricopa County Public Health (MCPH) and Arizona Department of Health Services (ADHS) have continued to provide guidance for older adults who have a significantly greater health risk as it pertains to the COVID-19 virus. Quail Manor has been hard at work to safeguard our Residents, their family members and our Associates. In addition to limiting outside exposure from visitors and the avoidance of crowds, CMS, MCPH and ADHS are now recommending that we CLOSE our communities to all Non-Essential Visitors.

Quail Manor takes our responsibility to our Residents, family members, and Associates very seriously. In addition to community closures to non-essential visitors, for our Resident’s continued protection and health, Quail Manor has made the following changes to operations and services our in our communities. Quail Manor is accountable to our Residents, Associates, Family members, and our Communities for how we respond to the COVID-19 outbreak. These measures are for everyone’s safety and will only be in place as long as absolutely necessary to accomplish that goal.

* Community Closure to ALL Non-Essential Visitors.
* Essential visitors will undergo a daily health screening, temperature monitoring and approval for each visit.
* Essential Visitors are defined as: Those visitors who are medically necessary (e.g. physicians), authorized suppliers and vendors, or those who have been cleared on an individual basis (such as in compassionate, end-of-life cases) by the community Executive Director
* All group/congregant activities are canceled.
* Off-Campus/Day Trips with Family are very strongly discouraged. If you choose to take your family member out of our building, we will be required to quarantine him/her to a very limited area to ensure there is not potential exposure to other Residents.
* Quail Manor Associates will undergo a daily health screening, temperature monitoring and approval before they can work their shift.


If your mother and father are no longer able to keep up the family home it might be time to help them move gracefully into a smaller space. Time to be brave and give up your childhood room, despite the many fond memories you have of it!

Downsizing may be just what mom or dad needs to stay independent while also being able to pay utilities and insurance on that small social security monthly payment.

Make your parents part of the discussion

It may be tempting to just take over your mother’s life and do what you think is best for her. But that can be very insulting to an elderly person who has made her own decisions all her life until now. Unless she has become cognitively disabled, where to move should be her decision.

That said, your parent is likely to recognize that it’s time to move to a smaller place. Luckily, there are many attractive options. A condominium may be a good option because there’s no yard work, and you can look for one with an elevator. Condos are often more efficient than single family homes, and they often cost less to heat and insure.

If mom or dad still likes to garden, a small home with a front or back yard may be the best option. Tiny houses are all the rage. Look for one that is 600 square feet or so.

Consider “greening” Mom or Dad’s new home by installing good insulation, energy-star appliances, and LED light fixtures. That will substantially cut down on her utility bills.


Many people find the act of unloading half or more of their belongings incredibly liberating. You might be surprised at how willingly your parents will part with much of their clutter–especially if you offer to help them move it out of the attic.

Try to find good homes for things of value. You may find that your parents are much more amenable to giving up their dining room set if they know it went to a friend or grandchild.

Also, if you point out that a less-well-off family could use that living room suite, your parents may be better reconciled to parting with it. Little known fact: Goodwill Industries will make house calls for large donations of furniture. Salvation Army does the same thing.

If your parents have been maintaining your childhood bedroom as a shrine, it’s time to let it go. Give yourself and your siblings forty-eight hours notice to move their stuff and, if they don’t, give all of it away.

If a parent digs in his heels about giving up a few of his belongings, consider hiring a senior move manager to smooth things along.

Other services

Once you have mom and dad in a smaller home, you will want to set them up with other services that will help them maintain their independence. This is particularly critical if you live in another state and cannot check in on them every day.

Buy them a smartphone if they don’t have one already. Teach them to use Uber and Lyft. Teach them to use Google maps as a navigation service.

Don’t overlook good old Meals on Wheels, a federal program immune to budget cuts. The meals are so big and nutrient rich, mom and dad can get through the rest of the day on protein bars if they need to. Meals on Wheels are distributed locally, but people over 60 are generally eligible. Those without disabilities may have to pay around $150 a month.

If mom and dad are disabled, you can hire a care service to help them remain independent. Care services take care of daily chores like cleaning, cooking, and helping clients with bathing and dressing.

Whether you are near or far, today’s services and technology give you the peace of mind you need that your parents are safe and cared for.

Novel Coronavirus COVID-19

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